Reference

Privacy Policy for the megadream99 Lobby

We keep a record of what you give us so your account, your DANA, OVO and GoPay wallet details, and your play history stay in one secure place.

What we collectCookie useWallet securityData removal requests
megadream99 Privacy Policy for the megadream99 Lobby
REACH OUR DESK

How to Contact Us About Your Data

If you want a copy of what we hold, ask us to correct something, or have a question about how a wallet detail is used, contact the support desk and mention the policy topic. We respond to data requests the same way we handle account help.

Email desk Send a message through the account help contact with the subject 'privacy request' and our team takes it from there.
In-lobby chat Open the chat from the lobby and tell the agent what you need. They route data requests to the right person.
Help centre Browse the help centre for the data policy section, where common questions about cookies and wallet records are answered.
HANDLING YOUR INFO

Data, Cookies and Account Security

We hold your DANA, OVO and GoPay transaction records long enough to reconcile deposits, then trim them. Session cookies keep you signed in on mobile so you move from sportsbook to live tables without logging in again. We ask for wallet verification before a withdrawal leaves our side, so the payout goes to the account you named.

Data retention Transaction and profile data is kept only while your account is active. After you close it, we remove what we no longer need.
Cookie behaviour Login and preference cookies help the lobby remember your language and your recent pages. You can clear them in your browser anytime.
Wallet verification Before a withdrawal clears, we confirm the wallet matches your account name. This keeps transfers to DANA, OVO or GoPay on the right path.
Account controls You can change your mobile number, update contact info, or request data deletion directly in your account help flow.

Privacy Questions Players Ask Us

These are the data questions we hear most often from players across Indonesia, from Semarang to Makassar — answered the way our support desk would answer them.

We keep your mobile number, account name and the wallet details you connect, such as DANA, OVO or GoPay. That is all a deposit and withdrawal need.

We only pass data to the payment rail you chose to complete a transfer. We do not sell your info to marketers or third parties.

Send a message through the account help contact with 'privacy request' as the subject. We confirm your identity and share what we keep.

Yes. Request deletion through account help and we remove your profile and transaction records once any pending withdrawal is settled.

Only if you contact us first or a wallet verification needs a follow-up. We never cold-call to ask for passwords or OTP codes.

Wallet identifiers are kept on encrypted storage and only used to route your top-ups and payouts. Support never asks for your wallet PIN.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.