Reference

The Legal Terms Behind Your Wallet

Your DANA, OVO and GoPay-backed account runs on a clear set of rules we keep short. Read them once so you know what to expect from us, and where your rights sit.

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What This Legal Section Covers

megadream99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern the account you open with us, using DANA, OVO or GoPay as your payment rail. Availability of every feature depends on local law in your region, and everything we offer is only active where local law permits it. You confirm you are old

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enough to use the service, act on your own behalf, and keep your wallet details accurate. When you use one of our local payment routes, the transaction follows the rules of that e-wallet provider as well as our own. We take no sides on disputed charges:
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the provider and our team work straight through the records to sort out what happened. Our duty starts and ends with the account flow we build around your wallet — top-ups, balances and withdrawals all live under these same rules. Registry details are the property of
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operators and banks we partner with, never ours to invent. Where we hold data about you, it is kept only as long as the account and the law require. Nothing here creates a promise of outcome; it sets the standard for how we treat your account
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day to day.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

SUPPORT DESK

Contact Us About These Terms

If part of this legal page is unclear, or you want to query something on your account, our support desk is the place to go. Reach out through the channels below and we will pick it up from the other side.

Live Chat Open the chat bubble in the lobby, tell us the issue, and we will walk you through the relevant clause or account step in the conversation.

Email Send a note to support@megadream99 with your account reference so our team can trace the details and reply with the specific clause that applies.

In-App Form Use the help form inside the app to flag a policy question or a request to review our handling of your data, and we will respond from our side.

HOW WE WORK

Data, Cookies and Your Account

We keep your account data locked behind the same wallet-first flow you use for DANA, OVO and GoPay. Session cookies let the lobby remember your device so you do not re-verify on every visit. Your consent to this legal page covers how we store log data and how retrieval works. If you want a copy of what we hold, or a correction, you ask through the support desk and we handle it. Retention follows the account and the law — we drop what we no longer need.

Data Handling

We store only what the account needs — wallet records, login details and support history — and we keep them no longer than the account and local law require.

Cookies

Session cookies keep your device recognised so your DANA or OVO top-up route stays short. You can clear them anytime from your browser or app settings.

Account Security

Logins run through OTP verification to the number on your account wallet. You control that number, and you can change it from the security panel.

Changes & Requests

Ask for a data copy, a correction or a removal through the help form, and our support team confirms receipt and works the request within the terms here.

Legal Questions, Answered

These are the questions players raise with us most about this page. Scan them first — the answer you need is probably already here.

You must meet the legal age set by the local law in the region where access is available to you. When you register, you confirm you qualify and that you act on your own behalf.

The terms cover the accounts you fund through DANA, OVO and GoPay, our local rails for Indonesia. Each e-wallet keeps its own rules on top of ours, and we follow both.

Send a note through the support desk or via the help form with your account reference. We confirm receipt, trace the record and send you a copy within the terms set here.

Session cookies recognise your device so your login stays consistent and your wallet route stays short. You can clear them from your browser or app settings whenever you like.

We keep records only as long as the account and local law require, then remove what we no longer need. To speed up removal, ask through the help form and we will process it.

Use live chat in the lobby or email support@megadream99 with your account reference. Either route gets you a member of our team who can explain the relevant clause.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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The Legal Terms Behind Your Wallet

Contact Us About These Terms

Data, Cookies and Your Account

Data Handling

Cookies

Account Security

Changes & Requests

Legal Questions, Answered

01 Do I need to be a certain age to open an account?

02 Which payment providers do these terms cover?

03 How do I request a copy of the data you hold on me?

04 Why do you need cookies when I use the lobby?

05 What happens to my account data if I stop using your service?

06 How can I reach a real person about a legal question?

Legal

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